Enhancements to GetThere's Ticket Manager Exchange Are Now Available to Corporations
GetThere Solution Helps Corporations Save Significant Time and Money with Exchanges for Partially Flown Itineraries, Touchless Improvements, and Clear Exchange Cost Displays
SOUTHLAKE, TX – (June 22, 2010) – Sabre Travel Network today introduced groundbreaking enhancements to GetThere’s(R) already industry-leading airline ticket exchange capability. GetThere’s, the world’s leading travel and collaboration management solution, annual benchmark survey reports business travelers exchange between 20 and 50 percent of all tickets. GetThere’s new Ticket Manager Exchange allows these travelers to easily exchange a ticketed reservation online, saving corporations the cost of manual intervention and ensuring policy-compliant re-booking. Enhancements include exchanges on partially-flown trips, as well as clear, automatic exchange cost calculations.
Early adopting GetThere corporate customers using the new Ticket Manager Exchange have seen 55 percent average savings on transaction fees for the touchless exchange booking and an additional 14 percent on average in airfare savings. Similarly, an early adopting travel management company (TMC) estimates that online exchanges have increased by as much as 50 percent since the rollout of the new GetThere capabilities. The TMC cites automation efficiency wins within their own operations as a result of the product capabilities and the successful adoption by corporate online users.
“With the rollout of Ticket Manager Exchange, my company, Wyndham Worldwide, has seen online exchanges increase by 30 percent,” said Joanne McNellis, travel manager. “Since my TMC automates all of the processing with no manual intervention, and we combine that with the use of sophisticated mid-office exchange business rules, we’ve recorded savings exceeding 70 percent off the typical service fee we used to incur for standard exchange processing.”
A Sabre Travel Network(R) business, GetThere is the recognized leader among large and medium-sized corporations, providing online solutions for the majority of America’s 100 largest corporate travel programs and thousands of corporations below that size worldwide. The Ticket Manager Exchange is a popular element of GetThere’s offerings because of its convenience, ticket exchange choices / visual guilt, and automation that prevents user error.
“We developed Ticket Manager Exchange to provide a touchless and simple solution for the many travelers needing to exchange tickets,” said Paul Wiley, director of product marketing at GetThere. “This tool is easy to use as it automatically calculates change fees and fare differences for the traveler during the online exchange process, saving everyone time and money.”
GetThere was one of the first corporate travel solutions to deliver online ticket exchange and refund capabilities back in 2004. The new Ticket Manager solution, powered in part by ITA Software, provides market-leading fare rule calculations with automated charge penalties for dozens of on-screen options, all in an easy-to-use, self-service online interface for the traveler.
About GetThere
GetThere is the world’s leading travel and collaboration management solution, surpassing $9 billion in annual bookings. GetThere’s proven technology and unparalleled global service infrastructure helps corporations collectively save millions in air and hotel costs. Through its unique relationship with Travelocity(R), GetThere provides a familiar online booking experience for travelers of more than 3,000 companies, including a majority of multi-national Fortune 200 firms that deploy online booking. GetThere works with all major global distribution systems (GDS). Companies using GetThere and the Sabre GDS together can optimize efficiency and cost savings across the entire travel procurement process. More information is available at http:/www.getthere.com.
Sabre Holdings connects people with the world’s greatest travel possibilities by retailing travel products and providing distribution and technology solutions for the travel industry. More information is available at http://www.sabre-holdings.com.
